Refund Policy
We want you to love your jewelry. If you are not fully satisfied, here’s how our refund process works:
1. Eligibility for Returns
-
Returns are accepted within 7 days of purchase.
-
Items must be unused, unworn, and in their original packaging.
-
Custom-made, engraved, or resized pieces are final sale and not eligible for return.
2. Refund Process
-
Contact us with your order details.
-
Once approved, return the item using a trackable shipping method.
-
Refunds are processed within 5–10 business days after inspection.
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, notify us within 48 hours of delivery for a replacement or refund.
4. Exchanges
Exchanges are available for eligible items within the 7-day return period.