FAQs
Frequently asked questions
We offer engagement rings, wedding bands, promise rings, fashion rings, custom designs in a variety of metals and stones and other classes of jewelry like earrings, necklace etc.
Yes, our moissanite stones are certified and diamonds are certified by reputable gemological laboratories like GIA or IGI.
Yes, we offer both natural and lab-grown diamond options.
Yes! You can choose the metal, stone, setting, and engraving to create a one-of-a-kind piece.
Yes, we offer personalized engraving on most rings and other jewelry.
Yes, we provide resizing services for gold, platinum and sterling silver metals.
Yes, we offer professional cleaning and inspections for the lifetime of your jewelry.
Yes, we offer standard shipping on all domestic and international orders.
In-stock jewelry typically ship within 24-72 hours on business days. Custom orders may take 15-20 working days.
We accept returns within 7-days of purchase, provided the product is in its original condition and not custom-made.
We accept all major credit cards and bank transfers.
Yes, we offer financing plans with flexible payment options. Approval is fast and easy.
Yes, our jewelry come with a limited lifetime warranty covering manufacturing defects.
While we don’t sell insurance directly, we can recommend reputable providers and appraise your ring or any other jewelry you purchased from us.
Walk-ins are always welcome! Appointments are only recommended for jewelry laboratory services.
Yes, you’re welcome to try on rings in-store or request a virtual consultation if you’re shopping online.